At 92kr, your personal data is treated with the same level of care and security as your PKR balance. This Privacy Policy explains what information we collect when you use the 92kr platform, how that information is used, who it may be shared with, and what rights you hold over your own data as a player based in Pakistan or accessing the platform from anywhere in the world.
Six core principles that govern how 92kr handles every piece of personal data it collects
All personal data transmitted between your device and 92kr's servers is protected by industry-standard SSL/TLS encryption. Player data is stored in secured, access-controlled environments with strict internal access policies.
92kr collects only the personal data that is strictly necessary to deliver its services, comply with regulatory obligations, and maintain account security. We do not collect data for the sake of collecting it.
92kr does not sell, rent, or trade your personal data to third-party marketers or advertising networks. Your information is shared only with service partners that are essential to platform operation and bound by confidentiality agreements.
Data collected for KYC verification will not be repurposed for marketing. Data collected for payment processing will not be used to profile your gameplay behaviour. Each data category is used only for its stated purpose.
You may update your personal information at any time through your 92kr account settings. 92kr maintains processes to ensure that outdated or inaccurate personal data is corrected or deleted promptly upon request.
Subject to applicable law, you have the right to access, correct, delete, and port your personal data. You may also object to certain forms of processing. 92kr honours these rights and responds to verified requests within 30 days.
92kr ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every player who registers an account or interacts with our services. This Privacy Policy has been prepared in alignment with internationally recognised data protection principles, including those set out in the General Data Protection Regulation (GDPR), to the extent applicable.
By registering an account on the 92kr Platform or by continuing to use our services after the effective date of this Policy, you acknowledge that you have read and understood how we collect, use, store, and protect your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform and close your account.
This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and 92kr.
92kr acts as the data controller in respect of the personal data collected through the Platform. As data controller, 92kr determines the purposes and means by which your personal data is processed. All data protection queries, access requests, and erasure requests should be directed to our dedicated privacy team via the contact details set out in Section 16 of this Policy.
Where 92kr engages third-party service providers to process personal data on its behalf — such as KYC verification providers, payment processors, and fraud prevention services — those parties act as data processors under written agreements that impose binding confidentiality and data security obligations consistent with applicable data protection law.
92kr collects the following categories of personal data from players:
92kr collects personal data through the following means:
92kr uses the personal data it collects for the following purposes:
92kr processes your personal data on the following legal bases, as applicable:
92kr does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third-party data processors engaged by 92kr are bound by written data processing agreements that prohibit them from using your personal data for any purpose beyond the specific service they provide to 92kr.
92kr uses cookies and similar tracking technologies to operate the Platform, maintain your logged-in session, remember your preferences, and analyse aggregate usage patterns to improve our services.
You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to use some features of the 92kr Platform.
92kr retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Where data is no longer required for its original purpose or any legally mandated retention period, 92kr will securely delete or anonymise it in a manner that prevents reconstruction of the original personal data.
92kr operates under an international gaming regulatory framework, and certain personal data may be processed by service providers located outside Pakistan. Where such international transfers occur, 92kr takes appropriate measures to ensure that your data receives a level of protection equivalent to that required under applicable data protection law.
These measures may include entering into standard contractual clauses, relying on the recipient country's adequacy recognition, or implementing other appropriate safeguards as required. You may request further information about the international transfer mechanisms applied to your personal data by contacting our privacy team using the details in Section 16.
If you are a parent or guardian and believe that a person under 21 has created a 92kr account using false age information, please contact our support team immediately so that appropriate action can be taken. 92kr takes underage access to gambling services with the utmost seriousness and will cooperate fully with any investigation.
Subject to applicable law and certain regulatory exemptions (including those relating to AML and fraud prevention records), you have the following rights in respect of your personal data held by 92kr:
You have the right to request a copy of the personal data 92kr holds about you. We will provide a structured response to verified access requests within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update most account information directly through your 92kr account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under AML and gaming regulatory frameworks.
You may request that we restrict processing of your personal data in certain circumstances, such as while a dispute regarding data accuracy is being resolved.
Where processing is based on your consent or on contractual necessity, you may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
You may object to processing of your personal data carried out on the basis of our legitimate interests, including direct marketing. Where you object to direct marketing, we will cease that processing immediately.
To exercise any of the above rights, please contact our privacy team at [email protected] (plain text — not a link) or via the live chat function. We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
92kr implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include, but are not limited to:
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, 92kr will notify affected players without undue delay using the contact details on file for your account.
The 92kr Platform does not include links to third-party websites as a matter of policy. However, in the event that any third-party content or reference is present on the Platform, 92kr is not responsible for the privacy practices of such third parties. This Privacy Policy applies solely to data collected and processed by 92kr in connection with your use of the 92kr Platform.
92kr reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or Platform features. Material changes will be communicated to registered players via the email address on file, with reasonable advance notice before the changes take effect.
The "Effective Date" at the top of this Policy indicates when the current version came into force. Your continued use of the 92kr Platform following notification of any changes constitutes your acknowledgement of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how your personal data is being protected.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 92kr processes your personal data, please contact our privacy team through any of the following channels:
We aim to acknowledge all privacy-related queries within 48 hours and to provide a full substantive response within 30 calendar days. For urgent data security matters, please use the live chat function to reach our team as quickly as possible.
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