At 92kr, we believe that genuine entertainment only happens when players feel safe, informed, and in control. Whether you're placing a PSL cricket bet from Lahore or spinning the slots from Karachi, our responsible gaming framework is built around one simple commitment: your wellbeing comes before any wager. This page walks you through every tool, policy, and resource 92kr makes available to help you stay in control of your play.
Every 92kr player has instant access to these responsible gaming tools directly from their account settings — no waiting, no forms, no runaround
Voluntarily suspend your 92kr account for a set period — 30 days, 90 days, 6 months, 1 year, or permanently. During self-exclusion, your account is fully locked, all marketing communications are stopped, and re-opening requires a mandatory cooling-off review. This is our strongest player protection tool.
Highest ProtectionSet a maximum PKR deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately when reduced. Increasing a limit requires a 24-hour cooling-off period before it comes into force, giving you time to reconsider. All limits are configurable from your account dashboard.
Instant EffectDefine the maximum amount of time you want to spend on 92kr in a single session or per day. When your limit is reached, you will receive a reminder notification and the option to log out. Staying aware of how long you play is one of the simplest ways to keep gaming fun.
Daily ControlNeed a short break without committing to full self-exclusion? A cool-off period temporarily suspends your account for 24 hours, 48 hours, or 7 days. Your account cannot be reactivated during this time — not even by contacting support. It's a firm pause, not a soft suggestion.
Short-Term BreakCap the maximum amount in PKR you are willing to lose over a defined period. Once your loss limit is reached, wagering is suspended for the remainder of that period. This tool is particularly useful for players who want to keep their entertainment spending within a strict personal budget.
Budget ProtectionEnable periodic in-session pop-up reminders showing how long you have been playing and your net win/loss position for that session. Reality checks are set at intervals of 15, 30, or 60 minutes. A brief moment of awareness can make a big difference to how responsibly you manage your play time.
Awareness ToolProblem gambling doesn't always announce itself loudly. For many players in Pakistan and around the world, it creeps in gradually — what starts as casual entertainment on a cricket match or a few spins after work can shift into something more difficult to manage. Recognising the early warning signs is the first step toward taking back control.
If you recognise several of the signs listed here in your own behaviour — or in the behaviour of someone you know — we strongly encourage you to use one of the responsible gaming tools available in your 92kr account settings, or to reach out to our 24/7 support team for a confidential conversation.
Ask yourself these questions honestly. If you answer "yes" to three or more, we recommend activating one of our responsible gaming tools or speaking to our support team
A quick reference to how each responsible gaming limit works on the 92kr platform
| Limit Type | Available Periods | Takes Effect | How to Increase |
|---|---|---|---|
| Deposit Limit (PKR) | Daily / Weekly / Monthly | Instant (decrease) | 24-hour cooling-off period |
| Loss Limit (PKR) | Daily / Weekly / Monthly | Instant (decrease) | 24-hour cooling-off period |
| Session Time Limit | Per session / Daily total | Instant | Adjustable anytime |
| Reality Check Reminder | Every 15 / 30 / 60 mins | Instant | Adjustable anytime |
| Cool-Off Period | 24 hrs / 48 hrs / 7 days | Instant | Cannot be lifted early |
| Self-Exclusion | 30 days / 90 days / 6 months / 1 year / Permanent | Instant | Mandatory review required |
All limits are set by the player and stored securely in your 92kr account profile. Reducing any limit is always immediate. Removal or increase of limits is subject to the cooling-off periods noted above to give players adequate time to reflect before higher limits are activated.
92kr enforces a minimum age of 21 years for all players. Age verification is mandatory during the KYC process — every player must submit a valid government-issued photo ID, such as a Pakistani CNIC, passport, or driving licence, confirming they are at least 21 years old before any real-money wagering is permitted.
Any account found to belong to a player under 21 will be immediately closed, any bonus-derived balance will be forfeited, and all personal data will be deleted in accordance with our Privacy Policy. If you are a parent or guardian and suspect a minor has accessed 92kr, please contact our support team immediately via live chat.
We also recommend that households with minors install parental control software on shared devices to prevent underage access to online gambling platforms of any kind.
Asking for help is a sign of strength, not weakness. Reach out to 92kr's responsible gaming team through any of these channels — all conversations are private and judgement-free
Our responsible gaming support team is available around the clock via the live chat widget on every page of 92kr. Start a conversation any time — day or night, any day of the week.
Send a detailed message to our player welfare team at [email protected] (plain text — not a link). We aim to respond within 24 hours for all responsible gaming related queries.
Log in to your 92kr account and navigate to Account Settings > Responsible Gaming to instantly activate deposit limits, session limits, cool-off periods, or self-exclusion — no support agent needed.
92kr is licensed and operated under an international gaming regulatory framework that requires us to uphold responsible gaming standards aligned with globally recognised best practices. Our responsible gaming programme is developed in accordance with the guidelines set by international gaming regulators, which include mandatory player protection tools, age verification protocols, staff training, and self-exclusion registry participation.
Players in Pakistan who are seeking independent support or information about problem gambling are encouraged to speak with a trusted healthcare professional, a licensed counsellor, or a community support service in their city. 92kr's support team can help you identify appropriate local resources if needed — simply start a live chat conversation at any time.
Our responsible gaming tools are always just a few taps away in your account settings. Set your limits before your next session, enjoy Pakistan's premier VIP casino experience, and remember — the best win is always staying in control. 21+ only.